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Shipping Policy

Here’s everything you need to know about how we ship your Tin Customize Store orders:


Order Processing

  • Standard prep time: 3–7 business days

  • Every product is checked for quality before shipping


Domestic Delivery (Malaysia)

  • Peninsular: 2–5 business days

  • Sabah & Sarawak: 4–7 business days

  • Delivery speed depends on courier and region


International Delivery

  • Asia: 7–14 business days

  • Europe & North America: 10–20 business days

  • Other regions: 14–30 business days (customs may add delays)

  • Customs fees and import duties are the buyer’s responsibility


Shipping Fees

  • Calculated at checkout automatically

  • Based on destination, weight, and shipping method


Important Notes

  • Handle items carefully when unpacking

  • Slight differences in finish or color are normal for handmade products


Customer Support

Have a shipping question? Contact us anytime and we’ll assist you.

VBR THIVIAS TRADING 
202103127324 (CA0323254-H)
Email: vbr-thivias@outlook.com
Contact: +6010-8456315